ARK Global Partners LLC — SmartCall AI
Last updated: April 16, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and ARK Global Partners LLC ("ARK," "we," "our," or "us") governing your access to and use of the SmartCall AI platform ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
SmartCall AI is a multi-tenant enterprise voice AI agent management platform that enables businesses to deploy and manage AI-powered voice agents for inbound and outbound calling. The Platform includes tools for agent configuration, knowledge management, call intelligence, calendar booking integrations, CRM integrations, and related functionality.
To access the Platform, you must register for an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to:
The Platform supports integrations with third-party services including Google Calendar, Microsoft Outlook, and various CRM platforms. By connecting a third-party service, you authorize SmartCall AI to access that service on your behalf solely to provide the functionality you have enabled. You are responsible for compliance with the terms of service of any third-party service you connect.
You may disconnect any third-party integration at any time through your account settings. Disconnecting an integration will terminate our access to that service.
The Platform may record calls handled by your agents. You are solely responsible for compliance with all applicable laws regarding call recording and disclosure, including state-specific two-party consent laws. You must ensure that appropriate disclosures are made to callers as required by applicable law. ARK is not responsible for your compliance with recording laws.
Platform access is subject to the fees set forth in your service agreement with ARK. Fees are processed through Stripe. You authorize ARK to charge your payment method for all applicable fees. All fees are non-refundable except as expressly set forth in your service agreement. ARK reserves the right to modify fees with reasonable advance notice.
The Platform, including all software, designs, text, graphics, and other content created by ARK, is owned by ARK and protected by intellectual property laws. These Terms do not grant you any ownership rights in the Platform. You retain ownership of the content you upload to the Platform, including knowledge base documents and business data. By uploading content, you grant ARK a limited license to use that content solely to provide the Platform services to you.
Each party agrees to keep the other party's confidential information confidential and not to disclose it to third parties without prior written consent. Confidential information includes business data, agent configurations, call transcripts, customer information, and any other non-public information designated as confidential.
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ARK DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-GENERATED CONTENT AND AGENT RESPONSES ARE AUTOMATED AND MAY NOT ALWAYS BE ACCURATE. YOU ARE RESPONSIBLE FOR REVIEWING AND VALIDATING AGENT BEHAVIOR.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ARK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ARK'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU TO ARK IN THE THREE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless ARK and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Platform, your violation of these Terms, or your violation of any applicable law, including telemarketing laws and call recording disclosure requirements.
ARK may suspend or terminate your access to the Platform at any time for violation of these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Platform ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, and limitation of liability.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Georgia, and you consent to the personal jurisdiction of those courts.
ARK reserves the right to modify these Terms at any time. We will notify you of material changes by updating the date at the top of this page and, where appropriate, by email. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us at: